Admin and technical

PatientView is mostly administered locally, by local Unit Admins who issue patient and staff logins and answer queries from local users.  There is a central help desk for IT, publicity materials, where they can go with queries.  Each specialty has one or two Specialty Admins.  This page outlines these roles and links to detailed guidance for people in these roles.

  • Unit admins – each local unit has several of these, though one or two may assume most of the responsibility.  This info is currently held on the Renal Association website.
  • Speciality Admin – one or two specialty admins operate in each PatientView specialty.

There are some additional functions or additional projects within PatientView that have separate guidance.

  • Secure Messaging is now universally available, but its scope can be varied unit by unit.
  • Looking Local is a project to make PatientView available on Smart TVs.  It does not require any additional administration within PatientView.  (Link to Looking Local to follow).

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